This Privacy Policy explains how Bright Beginnings (hereinafter referred to as “BB”) collects, uses, and protects information that it obtains from you via the internet, telephone, email, text messages, facsimile, regular mail, and other means. By using BB’s Sites (defined below), you accept and agree to the terms of this Privacy Policy. Please read this Privacy Policy carefully before you use BB’s Sites.
Definitions
- “BB” means Bright Beginnings and its employees, agents, contractors, partners, funders, and subcontractors for the Early Childhood Central Intake and Referral system (also known as Help Me Grow Central Intake and Referral or Help Me Grow).
- “ESCNEO” means the Educational Service Center of Northeast Ohio and its governing board, governing board members, employees, agents, contractors, and partners, as the administrative and fiscal agent for Bright Beginnings.
- “Non-Personal Information” (hereinafter referred to as “Non-PI”) means information that cannot be used on its own or with other information to identify, contact, or locate an individual.
- “Personal Information” (hereinafter referred to as “PI”) means information that can be used on its own or with other information to identify, contact, or locate an individual.
- “Sites” means all platforms by which BB: (i) provides information to and/or receives information from any individual or entity; (ii) communicates with any individual or entity; and/or (iii) provides programs or other services to any individual or entity. “Sites” shall include, but not be limited to, BB’s websites, apps, online programs, and electronic and cellular communications.
Family/Child Records and Personal Information
BB complies with all laws that protect a family/child’s PI and education records, including but not limited to the Family Educational Rights and Privacy Act (hereinafter referred to as “FERPA”), Health Insurance Portability and Accountability Act (hereinafter referred to as “HIPAA”), and other applicable state and federal laws. Other entities may access a family/child’s PI or education records only if permitted by such laws and they agree to keep the PI or education records confidential when legally required to do so. BB and ESCNEO do not sell a family/child’s PI or use a family/child’s PI to target them for advertising. BB does not illegally create profiles about a family/child. If any part of this Privacy Policy conflicts with any law that protects a family/child’s PI or education records, BB will comply with the requirement that provides greater protection.
Non-Personal Information
BB automatically receive Non-PI from your web browser or electronic device connected to the internet. Such Non-PI includes, but is not limited to, your IP address (the string of numbers that identifies the device), the name of the web page you visited immediately before visiting BB’s Sites, the page(s) you visit on BB’s Sites, and how much time you spend on each such pages. BB use Non-PI to monitor and improve its Sites and to study internet traffic trends, administer its Sites, and gather information. Except for “cookies” as explained below, BB will not share Non-PI unless: (i) required by law or a court order to do so; (ii) for law enforcement, health, or safety purposes; (iii) for use by other individuals or entities that assist BB in providing services; or (iv) necessary to protect BB and ESCNEO’s legal rights.
Cookies
When you visit BB’s Sites, the server creates a piece of text known as a “cookie” to put on your electronic device. A cookie is unique to your browser and allows the server to remember information about your visit to BB’s Sites. Cookies do not collect PI.
BB uses cookies to follow how you use its Sites to adapt web content to your interests. Cookies may record that you visited BB’s Sites and the websites you visited immediately before visiting BB’s Sites. Cookies can be used to provide relevant information to you on other websites. BB may use cookies from other entities to provide relevant information to you. BB and ESCNEO will not share or sell individual information contained in cookies to any third party, except if required by law or for law enforcement purposes.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you are able to change your browser setting to decline cookies. If you decline cookies, you may not be able to see or use the interactive features of BB’s Sites and some services on BB’s Sites may not function the way they should. You can opt out of the use of third-party cookies for marketing messages on other websites by visiting the Digital Advertising Alliance Consumer Choice website and the Network Advertising Initiative Opt Out website and opting out with entities that participate in those choices. Such websites are: http://www.aboutads.info/choices and http://www.networkadvertising.org/choices. Opting out will not prevent you from seeing ads on the internet but rather will only affect ads that use cookies to serve messaging on specific networks. BB and ESCNEO are not responsible for the activities of third parties.
Personal Information
You can use parts of BB’s Sites without providing PI. BB’s Sites do not collect PI except when the information is given on a voluntary basis (for example, when registering for a BB service; requesting information by contacting BB; signing up for a BB in-person or virtual event; requesting help; texting, or using an online chat). PI may be collected by BB on its Sites and by telephone, email, text messages, facsimile, and regular mail. PI provided by you may include first and last name, mailing address, email address, telephone number, the name and age of your child, the services you request, registration and enrollment information about your family/child, and other similar information.
To the extent permitted by law, BB and ESCNEO may use and/or share PI: (i) to provide and improve its services to you, your child, and your family; (ii) for purposes related to your family/child’s referrals, screenings, and other services; (iii) if required by law or a court order; (iv) for law enforcement, health, or safety purposes; (v) for customer service or quality control; (vi) to protect BB and ESCNEO’s own legal rights; and (vii) to provide you with information about various services offered by ESCNEO, and BB, and other individuals or entities. If other individuals or entities assist BB in providing services, BB will provide them with the least amount of PI needed for them to provide BB with such assistance so long as that have agreed to keep the PI private and safe and to use it only to perform the work they provide for BB.
SMS consent will not be shared with any third party and affiliates for marketing, nor will the phone numbers for SMS purposes.
Message Boards and Chat Rooms
BB may have message boards or chat rooms on its Sites. The information you provide on a message board or in a chat room will be available to all users of that message board or chat room and is not private. Providing information on a message board or in a chat room is at your own risk. BB reserve the right, but not the duty, to monitor message boards and chat rooms and to publish your postings from message boards or chat rooms in other places on the internet or in other formats.
Links to Other Websites
BB and ESCNEO’s Sites may contain links to other websites that BB and ESCNEO provide for your convenience (hereinafter referred to as “Linked Sites”). Linked Sites are not under BB and/or ESCNEO’s control, and BB and ESCNEO are not responsible for the content on any Linked Site or the actions of any Linked Site. BB and ESCNEO have no liability for your access to the Linked Sites, and your access to the Linked Sites is at your own risk.
Data Security
To reduce the risk of unauthorized access, maintain data accuracy, and secure the correct use of information, BB uses commercially reasonable physical, electronic, and managerial procedures to protect the information that BB collects. However, no security system for data is completely secure. Therefore, BB and ESCNEO cannot promise that your PI or other information obtained from will not be intercepted by others.
Changes to Privacy Policy
From time to time, BB may change this Privacy Policy to be consistent with the law and BB’s practices. The revised Privacy Policy will be posted on BB’s websites.
Bright Beginnings is committed to ensuring that all individuals have access to services without discrimination. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other protected status. Our mission is to support everyone in accessing community resources with fairness and respect. If you have any concerns about your experience, please contact us at
[email protected].
This Privacy Policy was last updated on October 10, 2024.
If you have any questions about this Privacy Policy, please contact us at
[email protected].